{"id":3554,"date":"2019-12-21T17:46:57","date_gmt":"2019-12-21T22:46:57","guid":{"rendered":"http:\/\/fifalde.local\/event\/sensibilisation-a-iso-cei-20000\/"},"modified":"2026-03-28T20:23:55","modified_gmt":"2026-03-29T00:23:55","slug":"sensibilisation-a-iso-cei-20000","status":"publish","type":"tribe_events","link":"https:\/\/dev.fifalde.ca\/fr\/competence\/sensibilisation-a-iso-cei-20000\/","title":{"rendered":"ISO\/CEI 20000 Sensibilisation"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><div class=\"aeo-intro\">\n<p>La formation de sensibilisation ISO\/IEC 20000 s&#8217;adresse aux professionnels de tous niveaux qui souhaitent comprendre les exigences de la norme internationale pour la gestion des services informatiques et son processus de certification. Ce cours d&#8217;introduction couvre les principes fondamentaux d&#8217;ISO\/IEC 20000-1:2018 sans pr\u00e9requis de certification pr\u00e9alable.<\/p>\n<\/div>\n<div class=\"aeo-quick-facts\">\n<h2>En bref :<\/h2>\n<ul>\n<li>ISO\/IEC 20000-1 est la premi\u00e8re norme internationale pour la gestion des services TI (IT Service Management)<\/li>\n<li>Le cours de sensibilisation dure g\u00e9n\u00e9ralement 1 journ\u00e9e (8 heures de formation)<\/li>\n<li>Aucun examen formel n&#8217;est requis pour cette formation introductive<\/li>\n<li>La norme actuelle ISO\/IEC 20000-1:2018 remplace la version 2011 et compte 14 clauses principales<\/li>\n<li>Des connaissances de base en ITIL et en gestion des services informatiques facilitent l&#8217;apprentissage<\/li>\n<\/ul>\n<\/div>\n<h2>Qu&#8217;est-ce que la formation de sensibilisation ISO\/IEC 20000 ?<\/h2>\n<p>La formation de sensibilisation ISO\/IEC 20000 constitue le premier niveau de qualification dans le sch\u00e9ma de certification ISO\/IEC 20000. Elle pr\u00e9sente les concepts essentiels de la norme internationale pour les syst\u00e8mes de management des services (SMS).<\/p>\n<p>Cette formation introductive explique la structure de la norme ISO\/IEC 20000-1:2018, ses 14 clauses op\u00e9rationnelles et les exigences applicables aux fournisseurs de services informatiques. Les participants d\u00e9couvrent comment la norme s&#8217;articule avec les bonnes pratiques ITIL.<\/p>\n<p>Contrairement aux formations Lead Auditor ou Lead Implementer, la sensibilisation ne n\u00e9cessite pas d&#8217;examen certificatif. Elle d\u00e9livre une attestation de participation reconnue par les organismes de formation accr\u00e9dit\u00e9s PECB ou \u00e9quivalents.<\/p>\n<h2>Qui devrait suivre cette formation de sensibilisation ?<\/h2>\n<p>La formation s&#8217;adresse \u00e0 plusieurs profils professionnels impliqu\u00e9s dans la gestion des services informatiques :<\/p>\n<ul>\n<li>Responsables informatiques et chefs de service TI souhaitant comprendre les exigences normatives<\/li>\n<li>Techniciens et analystes en support informatique participant \u00e0 la livraison de services<\/li>\n<li>Gestionnaires de processus ITIL cherchant \u00e0 aligner leurs pratiques avec ISO\/IEC 20000<\/li>\n<li>Consultants en transformation digitale accompagnant des projets de certification<\/li>\n<li>Auditeurs internes d\u00e9butants pr\u00e9parant des missions d&#8217;audit SMS<\/li>\n<li>Membres de comit\u00e9s de direction \u00e9valuant l&#8217;opportunit\u00e9 d&#8217;une certification ISO\/IEC 20000<\/li>\n<\/ul>\n<p>Les organisations de toute taille peuvent b\u00e9n\u00e9ficier de cette formation : PME informatiques, centres de services partag\u00e9s, d\u00e9partements TI d&#8217;entreprises, ou fournisseurs de services cloud externalis\u00e9s.<\/p>\n<h2>Quels sont les pr\u00e9requis pour acc\u00e9der \u00e0 cette formation ?<\/h2>\n<p>La formation de sensibilisation ISO\/IEC 20000 ne requiert aucune certification pr\u00e9alable obligatoire. Toutefois, certaines connaissances facilitent l&#8217;apprentissage :<\/p>\n<ul>\n<li>Compr\u00e9hension de base des processus de gestion des services informatiques<\/li>\n<li>Familiarit\u00e9 avec les concepts ITIL (Information Technology Infrastructure Library) version 3 ou 4<\/li>\n<li>Exp\u00e9rience pratique minimale dans un environnement de services TI (help desk, support, exploitation)<\/li>\n<li>Connaissance g\u00e9n\u00e9rale du vocabulaire technique informatique et des acronymes courants<\/li>\n<\/ul>\n<p>Les participants sans exp\u00e9rience ITIL peuvent suivre la formation, mais devront consacrer davantage d&#8217;efforts pour assimiler les concepts de processus et de gestion des services.<\/p>\n<h2>Quels sont les objectifs p\u00e9dagogiques de cette sensibilisation ?<\/h2>\n<p>\u00c0 l&#8217;issue de la formation de sensibilisation ISO\/IEC 20000, les participants seront capables de :<\/p>\n<ul>\n<li>Expliquer les objectifs et les avantages d&#8217;un syst\u00e8me de management des services conforme \u00e0 ISO\/IEC 20000-1<\/li>\n<li>Identifier les 14 clauses principales de la norme et leur articulation logique<\/li>\n<li>D\u00e9crire les exigences minimales pour la planification, la conception et la livraison de services TI<\/li>\n<li>Comprendre le processus de certification par tierce partie selon ISO\/IEC 20000-1:2018<\/li>\n<li>Distinguer les r\u00f4les entre auditeur, organisme de certification et fournisseur de services<\/li>\n<li>Reconna\u00eetre les liens entre ISO\/IEC 20000 et les frameworks ITIL, COBIT ou ISO 27001<\/li>\n<\/ul>\n<p>Ces objectifs pr\u00e9parent les participants \u00e0 engager des d\u00e9marches de mise en conformit\u00e9 ou \u00e0 poursuivre vers des formations plus avanc\u00e9es (Foundation, Lead Implementer).<\/p>\n<h2>Comment se d\u00e9roule le processus de certification ISO\/IEC 20000 ?<\/h2>\n<p>Le processus de certification ISO\/IEC 20000 pour une organisation suit un cycle structur\u00e9 en plusieurs \u00e9tapes :<\/p>\n<ol>\n<li>\u00c9valuation initiale des \u00e9carts entre les pratiques actuelles et les exigences de la norme ISO\/IEC 20000-1<\/li>\n<li>Conception et documentation du syst\u00e8me de management des services (politiques, proc\u00e9dures, enregistrements)<\/li>\n<li>D\u00e9ploiement des processus de gestion des services sur un p\u00e9rim\u00e8tre d\u00e9fini<\/li>\n<li>Audit interne de v\u00e9rification de la conformit\u00e9 des pratiques document\u00e9es<\/li>\n<li>Audit de certification par un organisme accr\u00e9dit\u00e9 ISO\/IEC 17021-1 (audit de phase 1 puis de phase 2)<\/li>\n<li>Obtention du certificat ISO\/IEC 20000-1 valable 3 ans avec audits de surveillance annuels<\/li>\n<\/ol>\n<p>La dur\u00e9e totale du projet varie entre 6 et 18 mois selon la maturit\u00e9 initiale de l&#8217;organisation et la complexit\u00e9 du p\u00e9rim\u00e8tre certifi\u00e9.<\/p>\n<h2>Quelle est la diff\u00e9rence entre ISO\/IEC 20000 et ITIL ?<\/h2>\n<p>ISO\/IEC 20000 et ITIL sont compl\u00e9mentaires mais distincts dans leur nature et leur usage :<\/p>\n<table>\n<thead>\n<tr>\n<th>Crit\u00e8re<\/th>\n<th>ISO\/IEC 20000-1:2018<\/th>\n<th>ITIL 4<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Nature<\/td>\n<td>Norme internationale certifiable avec exigences obligatoires<\/td>\n<td>Framework de bonnes pratiques recommand\u00e9es sans caract\u00e8re normatif<\/td>\n<\/tr>\n<tr>\n<td>Objectif<\/td>\n<td>D\u00e9finir les exigences minimales pour un SMS conforme<\/td>\n<td>Fournir des guides d\u00e9taill\u00e9s pour optimiser la gestion des services<\/td>\n<\/tr>\n<tr>\n<td>Certification<\/td>\n<td>Certification organisationnelle par organisme accr\u00e9dit\u00e9 ISO\/IEC 17021-1<\/td>\n<td>Certification individuelle des praticiens (Foundation, Practitioner, Expert)<\/td>\n<\/tr>\n<tr>\n<td>Structure<\/td>\n<td>14 clauses normatives avec exigences v\u00e9rifiables en audit<\/td>\n<td>34 pratiques de gestion r\u00e9parties en 4 dimensions du management<\/td>\n<\/tr>\n<tr>\n<td>Propri\u00e9taire<\/td>\n<td>ISO (Organisation internationale de normalisation) et IEC<\/td>\n<td>Axelos Limited (entreprise priv\u00e9e bas\u00e9e au Royaume-Uni)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Une organisation peut utiliser ITIL comme r\u00e9f\u00e9rentiel m\u00e9thodologique pour concevoir son syst\u00e8me de management, puis faire certifier ce syst\u00e8me selon ISO\/IEC 20000-1. Les deux approches se renforcent mutuellement.<\/p>\n<h2>Quels sont les avantages d&#8217;une sensibilisation ISO\/IEC 20000 pour une organisation ?<\/h2>\n<p>D\u00e9ployer une sensibilisation ISO\/IEC 20000 aupr\u00e8s des \u00e9quipes g\u00e9n\u00e8re plusieurs b\u00e9n\u00e9fices organisationnels mesurables :<\/p>\n<ul>\n<li>Alignement du vocabulaire et des concepts entre tous les acteurs de la gestion des services TI<\/li>\n<li>Pr\u00e9paration culturelle des \u00e9quipes avant un projet de certification ISO\/IEC 20000-1<\/li>\n<li>Identification pr\u00e9coce des \u00e9carts entre pratiques actuelles et exigences normatives<\/li>\n<li>R\u00e9duction des r\u00e9sistances au changement gr\u00e2ce \u00e0 une compr\u00e9hension partag\u00e9e des objectifs<\/li>\n<li>Am\u00e9lioration de la collaboration entre services informatiques et m\u00e9tiers utilisateurs<\/li>\n<li>Renforcement de la cr\u00e9dibilit\u00e9 de l&#8217;organisation aupr\u00e8s de clients exigeant des garanties de qualit\u00e9 de service<\/li>\n<\/ul>\n<p>Les organisations qui sensibilisent largement leurs \u00e9quipes avant de lancer un projet de certification r\u00e9duisent le d\u00e9lai de mise en conformit\u00e9 de 20 \u00e0 30 pour cent selon les \u00e9tudes PECB.<\/p>\n<div class=\"aeo-faq\">\n<h3>Questions fr\u00e9quentes<\/h3>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">Quelle est la dur\u00e9e de la formation de sensibilisation ISO\/IEC 20000 ?<\/h4>\n<p class=\"faq-a\">La formation de sensibilisation ISO\/IEC 20000 dure g\u00e9n\u00e9ralement 1 journ\u00e9e compl\u00e8te (8 heures). Certains organismes proposent des formats demi-journ\u00e9e (4 heures) ou des modules e-learning asynchrones de 6 \u00e0 8 heures. Aucun examen certificatif n&#8217;est requis, seule une attestation de participation est d\u00e9livr\u00e9e.<\/p>\n<\/div>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">Dois-je avoir une certification ITIL pour suivre la sensibilisation ISO\/IEC 20000 ?<\/h4>\n<p class=\"faq-a\">Non, aucune certification ITIL n&#8217;est obligatoire pour suivre la formation de sensibilisation ISO\/IEC 20000. Toutefois, une connaissance de base des concepts ITIL (gestion des incidents, gestion des changements, gestion des niveaux de service) facilite grandement la compr\u00e9hension des exigences normatives.<\/p>\n<\/div>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">Quelle est la diff\u00e9rence entre sensibilisation et formation Foundation ISO\/IEC 20000 ?<\/h4>\n<p class=\"faq-a\">La sensibilisation offre un aper\u00e7u g\u00e9n\u00e9ral de la norme en 1 journ\u00e9e sans examen, tandis que la formation Foundation dure 2 \u00e0 3 jours et se conclut par un examen certificatif de 40 questions. La Foundation approfondit les 14 clauses de la norme et pr\u00e9pare \u00e0 des r\u00f4les op\u00e9rationnels dans un projet de certification.<\/p>\n<\/div>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">La sensibilisation ISO\/IEC 20000 est-elle reconnue internationalement ?<\/h4>\n<p class=\"faq-a\">L&#8217;attestation de sensibilisation ISO\/IEC 20000 est reconnue par les organismes de formation accr\u00e9dit\u00e9s (PECB, SGS, BSI, etc.) mais ne constitue pas une certification formelle. Elle d\u00e9montre une initiation aux concepts normatifs et peut \u00eatre valoris\u00e9e dans un parcours professionnel ou lors d&#8217;une candidature \u00e0 des formations avanc\u00e9es.<\/p>\n<\/div>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">Combien co\u00fbte une formation de sensibilisation ISO\/IEC 20000 ?<\/h4>\n<p class=\"faq-a\">Le tarif d&#8217;une formation de sensibilisation ISO\/IEC 20000 varie entre 400 et 800 euros HT par participant selon l&#8217;organisme de formation, le format (pr\u00e9sentiel ou distanciel) et les supports p\u00e9dagogiques inclus. Les formations intra-entreprise pour groupes de 8 \u00e0 15 personnes offrent g\u00e9n\u00e9ralement un meilleur rapport qualit\u00e9-prix.<\/p>\n<\/div>\n<div class=\"faq-item\">\n<h4 class=\"faq-q\">Quels sont les th\u00e8mes abord\u00e9s dans la formation de sensibilisation ISO\/IEC 20000 ?<\/h4>\n<p class=\"faq-a\">La formation couvre les fondamentaux d&#8217;ISO\/IEC 20000-1:2018 : contexte et enjeux de la norme, structure des 14 clauses, exigences pour la planification et livraison de services, processus de certification par tierce partie, liens avec ITIL et autres r\u00e9f\u00e9rentiels, et b\u00e9n\u00e9fices d&#8217;un syst\u00e8me de management des services conforme.<\/p>\n<\/div>\n<\/div>\n<p>Pour plus d\u2019information \u00e0 cet \u00e9gard, veuillez consulter la <strong><a title=\"Description du cours\" href=\"https:\/\/dev.fifalde.ca\/Trg_Flyers\/2017\/01_02%20IS20S%20EN%20-%20Course%20Description%20-%20New%20Look%202017%20FR%20V1.1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> IS20S EN &#8211; Course Description &#8211; FR V1.1.pdf<\/a><\/strong><\/p>\n<h6 data-fontsize=\"12\" style=\"--fontSize: 12; line-height: 1.25; --minFontSize: 12;\" data-lineheight=\"15px\" class=\"fusion-responsive-typography-calculated\"><span lang=\"FR-CA\"><img decoding=\"async\" class=\"size-full wp-image-8746 alignnone\" src=\"https:\/\/dev.fifalde.ca\/wp-content\/uploads\/2021\/09\/PECB-Logo.png\" alt=\"\" width=\"255\" height=\"82\" srcset=\"https:\/\/dev.fifalde.ca\/wp-content\/uploads\/2021\/09\/PECB-Logo-200x64.png 200w, https:\/\/dev.fifalde.ca\/wp-content\/uploads\/2021\/09\/PECB-Logo.png 255w\" sizes=\"(max-width: 255px) 100vw, 255px\" \/><\/span><\/h6>\n<h6 data-fontsize=\"12\" style=\"--fontSize: 12; line-height: 1.25; --minFontSize: 12;\" data-lineheight=\"15px\" class=\"fusion-responsive-typography-calculated\"><i><span lang=\"FR-CA\">\u00ae* PECB est une marque d\u00e9pos\u00e9e du Groupe PECB Inc. et est utilis\u00e9e sous licence.<\/span><\/i><\/h6>\n<h2>Sensibilisation \u00e0 ISO\/CEI 20000<\/h2>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" 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field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1'>Nom de l&#039;organisation<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_4_1' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_4_3\" class=\"gfield gfield--type-name gfield--input-type-name gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Votre nom<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_4_3'>\n                            \n                            <span id='input_4_3_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.3' id='input_4_3_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_4_3_3' class='gform-field-label gform-field-label--type-sub '>Pr\u00e9nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_4_3_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.6' id='input_4_3_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_4_3_6' class='gform-field-label gform-field-label--type-sub '>nom<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_4_8\" class=\"gfield gfield--type-email gfield--input-type-email gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_8'>Courriel<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_8' id='input_4_8' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_4_2\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gf_list_inline gf_left_half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' >Je voudrais compl\u00e9ter cette formation:<\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_4_2'>\n\t\t\t<li class='gchoice gchoice_4_2_0'>\n\t\t\t\t<input name='input_2' type='radio' value='Ce mois-ci'  id='choice_4_2_0'    \/>\n\t\t\t\t<label for='choice_4_2_0' id='label_4_2_0' class='gform-field-label gform-field-label--type-inline'>Ce mois-ci<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_2_1'>\n\t\t\t\t<input name='input_2' type='radio' value='Le mois prochain'  id='choice_4_2_1'    \/>\n\t\t\t\t<label for='choice_4_2_1' id='label_4_2_1' class='gform-field-label gform-field-label--type-inline'>Le mois prochain<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_2_2'>\n\t\t\t\t<input name='input_2' type='radio' value='Avant 3 mois'  id='choice_4_2_2'    \/>\n\t\t\t\t<label for='choice_4_2_2' id='label_4_2_2' class='gform-field-label gform-field-label--type-inline'>Avant 3 mois<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_2_3'>\n\t\t\t\t<input name='input_2' type='radio' value='Avant 6 mois'  id='choice_4_2_3'    \/>\n\t\t\t\t<label for='choice_4_2_3' id='label_4_2_3' class='gform-field-label gform-field-label--type-inline'>Avant 6 mois<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_4_14\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gf_right_half gf_list_inline field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' >Combien de personnes voudraient suivre cette formation?<\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_4_14'>\n\t\t\t<li class='gchoice gchoice_4_14_0'>\n\t\t\t\t<input name='input_14' type='radio' value='1'  id='choice_4_14_0'    \/>\n\t\t\t\t<label for='choice_4_14_0' id='label_4_14_0' class='gform-field-label gform-field-label--type-inline'>1<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_14_1'>\n\t\t\t\t<input name='input_14' type='radio' value='2'  id='choice_4_14_1'    \/>\n\t\t\t\t<label for='choice_4_14_1' id='label_4_14_1' class='gform-field-label gform-field-label--type-inline'>2<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_14_2'>\n\t\t\t\t<input name='input_14' type='radio' value='3'  id='choice_4_14_2'    \/>\n\t\t\t\t<label for='choice_4_14_2' id='label_4_14_2' class='gform-field-label gform-field-label--type-inline'>3<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_14_3'>\n\t\t\t\t<input name='input_14' type='radio' value='4'  id='choice_4_14_3'    \/>\n\t\t\t\t<label for='choice_4_14_3' id='label_4_14_3' class='gform-field-label gform-field-label--type-inline'>4<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_4_14_4'>\n\t\t\t\t<input name='input_14' type='radio' value='5+'  id='choice_4_14_4'    \/>\n\t\t\t\t<label for='choice_4_14_4' id='label_4_14_4' class='gform-field-label gform-field-label--type-inline'>5+<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_4_9\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gf_list_2col field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Cours en ligne et formation priv\u00e9e<\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_4_9'><li class='gchoice gchoice_4_9_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_9.1' type='checkbox'  value='Je consid\u00e8rais un cours en ligne'  id='choice_4_9_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_4_9_1' id='label_4_9_1' class='gform-field-label gform-field-label--type-inline'>Je consid\u00e8rais un cours en ligne<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_4_9_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_9.2' type='checkbox'  value='Je consid\u00e8rais une formation priv\u00e9e'  id='choice_4_9_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_4_9_2' id='label_4_9_2' class='gform-field-label gform-field-label--type-inline'>Je consid\u00e8rais une formation priv\u00e9e<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_4_10\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_10'>Commentaires<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_4_10' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_4_16\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_16'>Test de math\u00e9matique: Montrez que vous \u00eates un super humain!<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_4_16' type='text' value='' class='small'  aria-describedby=\"gfield_description_4_16\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_4_16'>10 + 2 x 2 = ?<\/div><\/li><li id=\"field_4_17\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_17'>CAPTCHA<\/label><div id='input_4_17' class='ginput_container ginput_recaptcha' data-sitekey='6Ld3cjwrAAAAABcMricjdU8Xc_2ZoBo1qh0Dy6Sl'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_4' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Soumettre'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_4' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_4' id='gform_theme_4' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_4' id='gform_style_settings_4' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_4' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='4' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='CAD' value='FtOR+fQnokMe6420TjDgyiPILLBcZKXgWwxpj1LyTAAgEUbJq2+Edu5I+ZiCL4Oi0GkhEudYw+MLXf0F850kMVot0Zk0FPHGjhxq6yz\/NPQWgNE=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_4' value='WyJbXSIsIjg3NTFkMTgwMGYzN2YwYjg1YWQ5YTMzNTM1ZWIzZTNhIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_4' id='gform_target_page_number_4' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_4' id='gform_source_page_number_4' value='1' \/>\n     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class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"Tribe__Tickets_Plus__Commerce__WooCommerce__Main","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_tribe_events_status":"","_tribe_events_status_reason":"","_tribe_events_is_hybrid":"","_tribe_events_is_virtual":"","_tribe_events_virtual_video_source":"","_tribe_events_virtual_embed_video":"","_tribe_events_virtual_linked_button_text":"","_tribe_events_virtual_linked_button":"","_tribe_events_virtual_show_embed_at":"","_tribe_events_virtual_show_embed_to":[],"_tribe_events_virtual_show_on_event":"","_tribe_events_virtual_show_on_views":"","_tribe_events_virtual_url":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"tags":[],"tribe_events_cat":[81],"class_list":["post-3554","tribe_events","type-tribe_events","status-publish","hentry","tribe_events_cat-gestion-services-informatiques","cat_gestion-services-informatiques"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tribe_events\/3554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tribe_events\/3554\/revisions"}],"predecessor-version":[{"id":11089,"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tribe_events\/3554\/revisions\/11089"}],"wp:attachment":[{"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/media?parent=3554"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tags?post=3554"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/dev.fifalde.ca\/fr\/wp-json\/wp\/v2\/tribe_events_cat?post=3554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}