ITIL® 4 SPECIALIST: Direct, Plan and Improve (ITIL 4 SPECIALIST DPI)
ITIL® 4 Specialist Direct, Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. ITIL 4 Specialist Direct, Plan and Improve Certification (ITIL 4 DPI) ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary [...]