BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Fifalde - ECPv6.15.17//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Fifalde
X-ORIGINAL-URL:https://dev.fifalde.ca
X-WR-CALDESC:Events for Fifalde
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20290311T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20291104T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20300310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20301103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20310309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20311102T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20300101
DTEND;VALUE=DATE:20300102
DTSTAMP:20260410T044700
CREATED:20191220T192946Z
LAST-MODIFIED:20260328T234116Z
UID:3485-1893456000-1893542399@dev.fifalde.ca
SUMMARY:Service Catalogue
DESCRIPTION:A service catalog (or catalogue)\, as defined in Information Technology Infrastructure Library (ITIL®) Service Design\, is a list of services that an organization provides\, often to its employees or customers. Each service within the catalog typically includes: \n\nA description of the service \nTimeframes or service level agreement for fulfilling the service \nWho is entitled to request/view the service \nCosts (if any) \nHow to fulfil the service \n\nOur workshop is designed to not only provide valuable guidance to organizations on how to build a service catalog but also to support organizations in developing their service catalog in line with their specific needs. The workshop is fully customizable so we can adjust it to provide our clients with maximum value. We also provide follow-on support until you have successfully implemented your Service Catalog. We will come to your organization\, where ever you are. \nSTOP \nFor more information\, please see the ETC Service Catalog Workshop – EN V1.1.pdf \nService Catalogue\nRegister Your Interest or get more info ×You didn't see a suitable course listed or you just want more info\n\n\n                \n                        Name of the training you are interested in*Organization name*Your Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        I would like to complete the course within:\n			\n				\n				This month\n			\n			\n				\n				Next month\n			\n			\n				\n				3 months\n			\n			\n				\n				6 months\n			How many people would take this course?\n			\n				\n				1\n			\n			\n				\n				2\n			\n			\n				\n				3\n			\n			\n				\n				4\n			\n			\n				\n				5+\n			Online course & private training\n								\n								I would consider an online course\n							\n								\n								I would consider a private training\n							CommentsMath Test!*10+2 x 2=?CAPTCHA\n          \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n        \n                        \n                        \n\nClose
URL:https://dev.fifalde.ca/competence/service-catalogue/
CATEGORIES:Service Management
END:VEVENT
END:VCALENDAR