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DTSTART;VALUE=DATE:20300101
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DTSTAMP:20260410T044248
CREATED:20191220T190241Z
LAST-MODIFIED:20260328T234053Z
UID:3471-1893456000-1893542399@dev.fifalde.ca
SUMMARY:Providing Better Customer Service Workshop
DESCRIPTION:In today’s business climate\, customer service training is more important than ever. Helping employees and managers to examine their attitudes about customer service and suggesting ways to boost their customer service performance is essential. \nGetting people to see the multiple opportunities for improving customer service and retention is an important step in any quality-minded organization. Our workshop “Providing Better Customer Service” is effective with people at all levels\, executives and employees alike\, because each person is able to identify his or her own service action plan. The workshop is designed to give participants a profile of their customer service strengths and weaknesses and also to identify opportunities for improvement. It can be used as an individual analysis\, a measure for personal development\, a picture for building a service team\, or an opportunity to identify changes needed in policies or operating procedures. \nSTOP \nFor more information\, please see the Course Description \nProviding Better Customer Service Workshop\nRegister Your Interest or get more info ×You didn't see a suitable course listed or you just want more info\n\n\n                \n                        Name of the training you are interested in*Organization name*Your Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        I would like to complete the course within:\n			\n				\n				This month\n			\n			\n				\n				Next month\n			\n			\n				\n				3 months\n			\n			\n				\n				6 months\n			How many people would take this course?\n			\n				\n				1\n			\n			\n				\n				2\n			\n			\n				\n				3\n			\n			\n				\n				4\n			\n			\n				\n				5+\n			Online course & private training\n								\n								I would consider an online course\n							\n								\n								I would consider a private training\n							CommentsMath Test!*10+2 x 2=?CAPTCHA\n          \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n        \n                        \n                        \n\nClose
URL:https://dev.fifalde.ca/competence/providing-better-customer-service-workshop/
CATEGORIES:Service Management
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